Refund Policy
To initiate a return at Signature Pieces Boutique, kindly ensure that the items adhere to the criteria provided below. All return requests must be submitted within five days of receiving the item(s).
Upon meeting the return requirements, you will receive a STORE CREDIT. We provide store credit for all returns, and it's important to note that customers are responsible for covering the cost of return shipping.
ARE YOU ELIGIBLE FOR A RETURN?
The item must be:
- Unworn
- Unwashed
- Unaltered
- Free of stains (including makeup and deodorant)
- Free of animal hair
- Without any perfume or smoke odors
- Not marked as final sale
- Within the specified return date range
If your response to all the above is affirmative, you are eligible for a return.
For more details, please refer to our comprehensive Return Policy below.
RETURN POLICY
All refunds will be issued in the form of a STORE CREDIT, directly to your account. Please be aware that the return shipping cost is the responsibility of the customer. Once we receive your return, please allow 2-3 business days for processing and the issuance of a store credit.
FINAL SALE: All items marked as sale/clearance are considered final sale. Additionally, the following items are also deemed final:
- Leggings
- Masks
- Hats
RETURNS SHOULD BE SENT TO:
Signature Pieces Boutique Attn: Returns P.O. Box 361069 Los Angeles, CA 90036
Please ensure to include the order number with your return to avoid processing delays.
DEFECTIVE ITEM
If you happen to receive a defective item, we kindly request that you contact us at boutiquesignaturepieces@gmail.com within 3 business days of receiving your shipment. Please provide written details about the defect and attach relevant pictures.
We deeply appreciate your choice to shop with Signature Pieces Boutique!