Refund Policy
RETURN POLICY
To initiate a return, please ensure that the items comply with the criteria listed below. All return requests must be submitted within five (5) days of receiving your item(s).
Upon meeting the return requirements, you will receive STORE CREDIT for your returned items. Please note that customers are responsible for all return shipping costs.
ARE YOU ELIGIBLE FOR A RETURN?
To qualify for a return, the item must meet the following conditions:
- Unworn
- Unwashed
- Unaltered
- Free of stains (including makeup and deodorant)
- Free of animal hair
- Without any perfume or smoke odors
- Not marked as final sale
- Returned within the specified date range
If you can confirm all of the above, you are eligible for a return.
STORE CREDIT DETAILS
- Refunds are issued in the form of STORE CREDIT to your account.
- Return shipping costs are the responsibility of the customer.
- Once we receive your return, please allow 2-3 business days for processing and issuance of store credit.
FINAL SALE ITEMS
The following items are FINAL SALE and cannot be returned:
- Sale/clearance items
- Leggings
- Hats
RETURN SHIPPING ADDRESS
Please send your return to the following address:
Signature Pieces Boutique
PO BOX 361069, LOS ANGELES, CA 90036
Important: Include your order number with the return to avoid processing delays.
DEFECTIVE ITEMS
If you receive a defective item, please contact us at boutiquesignaturepieces@gmail.com within three (3) business days of receiving your shipment. Include the following in your email:
- A detailed description of the defect
- Relevant photos of the defective item
If you have any further questions or concerns, please refer to our complete Return Policy or reach out to us directly. Thank you for shopping with Signature Pieces Boutique!
